Privacy Policy
The Fun Place | Clarkston, Michigan
Effective Date: October 29, 2026
We Take Your Privacy Seriously
The Fun Place, located in Clarkston, Michigan, is committed to respecting your privacy and protecting the personal information you share with us.
This Privacy Policy explains how The Fun Place collects, uses, stores, and protects information obtained through our website, indoor playground operations, birthday party reservations, memberships, event registrations, food and beverage services, customer communications, and other business activities.
This policy also explains how personal information is managed through our internal employee and contractor administration systems.
By using our website or providing information to The Fun Place, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when interacting with The Fun Place, including:
- Names, email addresses, telephone numbers, and mailing addresses
- Birthday party reservations and event booking information
- Membership registrations, account information, and renewal details
- Children's names, ages, and other information necessary to coordinate parties, activities, or events
- Admission purchases, ticket orders, and event registrations
- Customer inquiries, feedback, and communications
- Billing information, transaction details, and purchase history
- Emergency contact information and relevant safety information when necessary
- Marketing preferences and SMS consent
- Other information voluntarily provided through registration forms, email, telephone, or direct communication
We may also collect limited technical information when you visit our website, including browser type, device information, pages visited, and general website usage information through cookies or analytics services.
We encourage parents and guardians to provide only the information necessary to complete a reservation, registration, or requested service.
2. How We Use Your Information
The Fun Place uses collected information for legitimate business purposes, including:
- Processing playground admission purchases
- Managing birthday party reservations and private events
- Administering memberships, renewals, and membership benefits
- Processing ticket purchases and special event registrations
- Responding to customer inquiries and providing support
- Confirming reservations and communicating event details
- Processing payments, refunds, and applicable fees
- Communicating scheduling changes, cancellations, and operational updates
- Providing information about upcoming events, promotions, and services when permitted
- Supporting facility safety and appropriate customer service
- Improving our website, facilities, activities, and customer experience
- Maintaining business records and complying with applicable legal requirements
We do not sell or rent personally identifiable customer information.
We may share limited information with authorized service providers when necessary to provide requested services, process transactions, manage reservations, or support our operations.
3. Children's Privacy and Family Information
The Fun Place provides family entertainment services, including indoor playground activities, toddler play areas, birthday parties, character experiences, and special events.
Certain reservations, registrations, or activities may require parents or legal guardians to provide limited information about participating children, such as their names, ages, or event-related needs.
This information is used for appropriate operational purposes, including coordinating reservations, preparing activities, confirming age-related participation requirements, and supporting guest safety.
Our website, membership registration systems, and online reservation services are intended for use by adults, parents, or legal guardians.
We do not knowingly collect personal information directly from children under the age of 13 without appropriate parental consent.
Parents or legal guardians may contact us to inquire about, correct, or request deletion of personal information associated with their children, subject to applicable legal and recordkeeping requirements.
4. Birthday Parties, Reservations, and Special Events
When booking a birthday party, purchasing event tickets, or registering for activities at The Fun Place, we may collect information necessary to coordinate the experience.
This may include reservation dates, attendance estimates, children's ages, selected activities, party preferences, customer contact information, and payment details.
Information may be shared with authorized staff members and service providers as necessary to prepare and deliver the requested services.
We may contact customers regarding reservation confirmations, scheduling adjustments, event reminders, payment matters, and other information directly related to their reservations.
5. Memberships and Customer Accounts
The Fun Place may collect and maintain information associated with monthly or annual memberships, including member contact information, membership status, renewal dates, admission benefits, and transaction history.
This information is used to administer membership privileges, verify eligibility for benefits, process renewals, respond to account inquiries, and maintain accurate business records.
Membership information is accessible only to authorized personnel and service providers with a legitimate operational need.
6. Food, Beverage, and Arcade Transactions
The Fun Place offers food and beverage services, arcade entertainment, and other on-site purchases.
When customers make purchases, we may process payment and transaction information through authorized point-of-sale systems and payment processors.
We may maintain transaction records for accounting, refunds, customer service, and other legitimate business purposes.
Payment card information is handled through applicable payment processing systems and their security procedures.
7. SMS and Mobile Information
The Fun Place will not sell, rent, or share your mobile information, including your phone number, SMS opt-in data, or SMS consent, with third parties or affiliates for promotional or marketing purposes. We may share this information with service providers that assist us in delivering our messaging services, such as messaging platform providers and telecommunications carriers, solely as necessary to provide those services. SMS opt-in data and consent will not be shared with third parties for purposes unrelated to providing the messaging services for which you have opted in.
8. SMS Communications and Consent
When you voluntarily provide your telephone number and consent to receive text messages, The Fun Place may send SMS communications related to the purposes for which you have opted in.
Depending on your consent, messages may include:
- Birthday party and reservation confirmations
- Event reminders and scheduling updates
- Membership-related notifications
- Customer service responses
- Special event announcements
- Promotional offers and upcoming activities, when authorized
Message frequency may vary depending on your interactions with The Fun Place and your communication preferences.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance.
Consent to receive promotional text messages is not required as a condition of purchasing goods or services.
The Fun Place maintains SMS consent and opt-out records as reasonably necessary to administer its messaging services and comply with applicable requirements.
9. Information Collection, Use, and Sharing
The Fun Place collects information voluntarily provided through our website, registration forms, email communications, telephone conversations, and direct customer interactions.
We use this information to respond to inquiries, process transactions, and provide requested services.
Unless you ask us not to, and where permitted by applicable law, we may contact you by email regarding upcoming events, promotions, new services, or changes to our policies.
The Fun Place may work with third-party companies that provide essential business services, including:
- Online reservations and event registration
- Payment processing and point-of-sale services
- Website hosting and maintenance
- Customer communications and messaging
- Membership administration
- Business software and recordkeeping
- Website analytics and performance monitoring
We share only information reasonably necessary for authorized providers to perform their services.
We do not authorize service providers to use personal information for unrelated purposes.
10. Photographs, Video, and Event Media
The Fun Place may photograph or record activities, special events, or performances for operational, promotional, or marketing purposes.
When identifiable photographs or video recordings of guests, particularly children, are intended for promotional use, The Fun Place will obtain appropriate permission or otherwise ensure that the use is permitted by applicable law.
Parents or legal guardians may contact us with questions or concerns regarding photographs or videos involving their children.
Photographs or videos voluntarily submitted by customers may be used for the specific purposes authorized when they are provided.
Security or operational recordings, if used at the facility, are handled for legitimate safety, security, and business purposes.
11. Your Access to and Control Over Information
You may contact The Fun Place through the contact information published on our website to:
- Request information about personal data we maintain about you
- Correct inaccurate or outdated personal information
- Request deletion of personal information, subject to applicable legal and recordkeeping obligations
- Express concerns about how your information is collected or used
- Opt out of eligible promotional communications
We will review requests and respond as appropriate under applicable law.
Certain information may need to be retained for financial records, contractual obligations, safety documentation, dispute resolution, or other lawful business purposes.
12. Information Security
The Fun Place takes reasonable administrative and technical precautions intended to protect personal information from unauthorized access, disclosure, alteration, or misuse.
Sensitive information submitted through supported online systems is protected using appropriate security measures during transmission.
Access to personal information is limited to authorized employees, contractors, and service providers who require that information to perform legitimate business functions.
Payment information may be processed through third-party payment service providers using their own security controls.
Although we take reasonable precautions to protect information, no internet-based system or electronic storage method can be guaranteed completely secure.
13. Payment Processing
The Fun Place may use third-party payment processors to accept payments for birthday parties, event tickets, memberships, admission purchases, food and beverage services, and other activities.
Payment processors may collect and process payment information in accordance with their own privacy and security policies.
The Fun Place may retain transaction details, payment confirmations, billing records, and other information reasonably necessary for accounting, refunds, customer service, and legal compliance.
14. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and evaluate website performance.
These technologies may collect information such as browser type, device characteristics, approximate location, pages viewed, and general website interaction patterns.
You may be able to manage or disable cookies through your browser settings. Certain website features may not function as intended when cookies are disabled.
Where required by applicable law, we will obtain consent for nonessential cookies or similar tracking technologies.
15. Internal Employee and Contractor Systems — OnboardingOS
The Fun Place uses an internal software platform known as OnboardingOS to administer recruiting, hiring, contractor onboarding, employee documentation, training, and related administrative processes.
Information We Collect
Depending on an individual's role and onboarding requirements, OnboardingOS may collect and process personal and professional information, including:
- Names, contact information, and addresses
- Employment or contractor application information
- Work experience, qualifications, and submitted photographs
- Employment agreements, contractor agreements, and onboarding documents
- Training records, certifications, and administrative progress
- Background-check authorization information and related documentation, where applicable
- Internal account activation and administrative status information
Certain employment and tax-related documents may contain additional sensitive information. Access to these records is restricted to authorized personnel with a legitimate business need.
How Information Is Used
Information collected through OnboardingOS is used for legitimate business and administrative purposes, including evaluating applicants, establishing employment or contractor relationships, maintaining personnel records, administering onboarding requirements, coordinating training, and managing internal business operations.
QuickBooks Online Integration
OnboardingOS may connect with QuickBooks Online to assist authorized administrators in coordinating contractor and employee account setup.
For contractors, authorized administrators may review existing QuickBooks records and approve supported account creation or linking actions.
Employee payroll setup is performed separately within QuickBooks Online. OnboardingOS may track administrative setup progress and references to existing employee records but does not independently create payroll employees or transmit employee payroll information through this workflow.
Access to QuickBooks integrations is restricted to authorized administrative personnel.
Information Security and Access
The Fun Place uses administrative and technical safeguards intended to protect information maintained through OnboardingOS. Access is limited according to assigned responsibilities and permissions.
Authorized personnel are expected to maintain confidentiality and use personal information only for legitimate business purposes.
Third-Party Service Providers
OnboardingOS may use third-party technology providers for application hosting, document storage, communications, identity verification, and accounting integration. Information may be processed by these providers as necessary to deliver the applicable services, subject to their respective agreements and privacy practices.
Data Retention and Individual Requests
Personal information is retained for legitimate business, employment, contractual, recordkeeping, and legal compliance purposes. Retention periods may vary according to the type of information and applicable requirements.
Individuals seeking information about their personal records, or wishing to request a correction, should contact The Fun Place through its published business contact information.
Internal Use
OnboardingOS is an internal business administration platform and is not offered as a public consumer service.
This section supplements The Fun Place Privacy Policy and applies specifically to information processed through OnboardingOS.
16. Data Retention
The Fun Place retains personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide requested services, maintain appropriate business records, and comply with applicable legal obligations.
Retention periods may vary depending on the nature of the information, applicable contractual requirements, and legal recordkeeping obligations.
When information is no longer reasonably required, it may be securely deleted, anonymized, or otherwise disposed of according to applicable business procedures.
17. Third-Party Websites and Services
Our website may contain links to external websites, social media platforms, payment providers, or other third-party services.
The Fun Place is not responsible for the privacy practices or content of websites and services operated independently by third parties.
We encourage visitors to review the privacy policies of external services before providing personal information.
18. Updates to This Privacy Policy
The Fun Place may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
Updates will be published on this page, and the effective date will be revised when appropriate.
We encourage visitors to review this page periodically.
19. Contact Us
If you have questions about this Privacy Policy, concerns about the handling of your personal information, or would like to submit a privacy-related request, please contact us through the official contact information published on our website.
The Fun Place
Clarkston, Michigan
We encourage you to contact us promptly if you believe your personal information has been handled in a manner inconsistent with this Privacy Policy.